Privacy Policy

Last Updated: 03/11/2024

1. Introduction

Welcome to Mess My Stream ("we," "our," or "us"). This Privacy Policy explains how we handle information when you use our desktop application and website. We are committed to protecting your privacy and being transparent about our practices.

This policy covers both our desktop application and website.

2. Information We Collect

2.1 Desktop Application

Our desktop application operates locally on your computer and does not collect or store personal data on our servers. When you use Mess My Stream:

  • Twitch Authentication: We use Twitch's authentication service to allow you to log in. While we process this authentication, we do not store your Twitch credentials or personal information.

  • License Verification (Premium version only): For the premium version, we use LimeLM to verify your license. This process involves:

    • Your license key

    • A device fingerprint for license validation

    • No personal information is shared during this process

2.2 Website

On our website, we collect limited information through:

  • Google Analytics: We use Google Analytics to understand website traffic and usage patterns. This service collects:

    • Usage statistics

    • Browser type and version

    • Operating system

    • Referral sources

    • Length of visit and page views

    • Device information

  • Payment Processing: All payments are processed by Paddle as the Merchant of Record. We do not collect or store any payment information.

3. How We Use Information

3.1 Desktop Application

  • To authenticate your Twitch account for stream integration

  • To verify your license for paid features (premium version only)

  • To provide technical support when requested

3.2 Website

  • To analyze and improve our website performance

  • To process your purchases through Paddle

  • To provide customer support

4. Third-Party Services

We work with the following third-party services:

4.1 Twitch

  • Used for user authentication

  • Operates under Twitch's Privacy Policy

  • Required for core app functionality

4.2 Paddle

  • Processes all payments as Merchant of Record

  • Handles payment data under Paddle's Privacy Policy

  • No payment data is stored by Mess My Stream

4.3 LimeLM

  • Validates licenses for the premium version

  • Only processes license keys and device fingerprints

  • No personal data is shared

4.4 Google Analytics

  • Tracks website usage

5. Data Security

  • Our desktop application operates locally on your computer

  • We do not store or process personal data on our servers

  • Third-party services handle their respective data according to their privacy policies and security standards

6. Children's Privacy

Mess My Stream is intended for users aged 13 and older, in line with Twitch's service requirements. We do not knowingly collect information from children under 13.

7. Your Rights

You have the right to:

  • Access your Twitch account data through Twitch's platform

  • Request information about your data processing

  • Contact us with privacy concerns

8. Cookie Policy

Our website only uses Google Analytics cookies to help analyze how users use our site. These cookies collect information about your use of our website, including:

  • Pages visited

  • Time spent on each page

  • Technical information about your browser and device

You can control and/or delete cookies as you wish through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at [email protected]

© 2025 Mess My Stream. All rights reserved.